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FAQs

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Frequently asked questions

Do I need a referral?

No, a new patient does not require a referral to see one of our chiropractors.

How long are sessions?

A new patient should expect to be at our practice for an hour for their initial consultation.

Return visits may take between 15 and 30 minutes.

Is there private health rebate?

Yes, both new and return visits can be claimed on private health insurance. Our office has HICAPS facilities available which means you can claim on the spot. To claim at your appointment, you must have your current private health insurance card with you. It is best to contact your Private Health Insurance company directly in order to determine if chiropractic care is covered under your policy and for the rebate provided.

How much will my private health insurance cover?

There is a great variation between different health funds and particular levels of cover. It is best to contact your Private Health Insurance company directly in order to determine if chiropractic care is covered under your policy and for the rebate provided.

How much does it cost?

The overall cost will vary depending on the number of visits recommended and your level of private health cover. Please contact us to find out more.

New Patient Appointment For Adult – $150
Standard Appointment For Adult – $80
New Patient Appointment For Child – $130
Standard Appointment For Child – $70

What should I expect from my first visit?

On arrival, one of our experienced reception staff will ask you to fill out a health questionnaire. Once this is completed your chiropractor will take a thorough history, including discussing the nature of your complaint and how it is affecting you. This helps your chiropractor to determine the cause and status of your current complaint. Next, your chiropractor will conduct a comprehensive examination.

In some cases, your chiropractor may require further information about your condition and will refer you for imaging such as spinal x-rays or MRI.

Once your chiropractor has a thorough understanding of your condition, they will advise whether chiropractic care is right for you.

In most cases care will be provided on the day, unless it is not clinically indicated.

What do I need to bring?

Please bring any previous imagining that is relevant to your current condition. This includes X-rays, MRI’s and CT scans and reports.

We recommend wearing comfortable clothing such as active wear, however we understand this is not always possible.

Is parking available?

We are located on the corner of Toorak Road and Charles Street. There is onsite parking at both the front and rear of the building as well as ample street parking on Charles Street.

What is the cancellation policy?

We require 24 hours’ notice if you wish to change or cancel your appointment. Please call one of our staff on (03) 9889 7889.

Book an Appointment

Please contact us to discuss how we can help you and to book an appointment.

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